Effective Date: April 13, 2026
Welcome to JGNM Couriers (“Company,” “we,” “our,” or “us”). By accessing or using our website and courier services, you agree to be bound by the following Terms & Conditions. If you do not agree, please do not use our services.
1. Services Overview
JGNM Couriers provides courier and delivery services, including but not limited to:
- Same-day delivery
- Medical & pharmacy delivery
- Auto parts delivery
- Freight & large package delivery
- Scheduled and route delivery
- White glove delivery services
All services are subject to availability and operational limitations.
2. Service Requests & Quotes
- All delivery requests are subject to acceptance.
- Quotes provided are estimates and may change based on actual service requirements.
- Accurate pickup and delivery information must be provided by the customer.
Failure to provide correct details may result in delays or additional charges.
3. Payment Terms
- Payment terms will be agreed upon prior to service fulfillment.
- Invoices must be paid within the specified timeframe.
- Late payments may result in service suspension or additional fees.
4. Shipment Responsibilities
Customer Responsibilities
- Properly package all items for safe transport
- Ensure shipments comply with all applicable laws and regulations
- Clearly label all packages
Prohibited Items
Customers agree not to ship:
- Illegal or hazardous materials
- Perishable goods (unless specifically agreed)
- Items requiring special permits without disclosure
- Any items restricted by law
5. Delivery Terms
- Delivery times are estimates and not guaranteed unless explicitly stated.
- Delays may occur due to traffic, weather, or unforeseen circumstances.
- Proof of delivery may include signatures, photos, or digital confirmation.
6. Liability & Limitation of Liability
- JGNM Couriers will handle shipments with reasonable care.
- We are not liable for:
- Improper packaging by the customer
- Delays beyond our control
- Indirect or consequential damages
- Liability for lost or damaged items is limited to the declared value or a maximum amount determined by company policy unless additional insurance is purchased.
7. Insurance
- Standard shipments may have limited coverage.
- Additional insurance may be available upon request prior to shipment.
- Customers are responsible for declaring accurate item values.
8. Cancellations & Refunds
- Orders may be canceled prior to dispatch without penalty.
- Once a driver has been dispatched, cancellation fees may apply.
- Refunds, if applicable, will be processed based on service circumstances.
9. Website Use
By using our website, you agree:
- Not to misuse or interfere with website functionality
- Not to attempt unauthorized access to systems or data
- To provide accurate information when submitting forms
10. Intellectual Property
All website content, including text, logos, and design, is the property of JGNM Couriers and may not be copied, reproduced, or distributed without permission.
11. Privacy
Your use of our services is also governed by our Privacy Policy.
12. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.
13. Governing Law
These Terms & Conditions are governed by the laws of the State of Indiana, United States, without regard to conflict of law principles.
14. Contact Information
For questions regarding these Terms & Conditions, please contact us:
- Email: info@jgnmcouriers.com
- Phone: 219-293-5279
- Address: 221 E 10th St, Michigan City, IN 46360